Accessibility Policy

Star Suites: An Extended Stay Hotel

Hotel Accessibility

Star Suites:  An Extended Stay Hotel is committed to making our facilities, amenities, and services accessible to guests with disabilities.  Below is a description of many of the accessible features of the hotel in its public and guest room spaces.

Accessible Public Spaces

  • Accessible parking spaces for cars and vans in our self-parking facility
  • Accessible public entrance
  • Accessible route from the accessible public entrance to the registration area
  • Accessible registration area
  • Accessible route from the accessible public entrance to the exercise facility
  • Accessible exercise facility
  • Accessible route from the accessible public entrance to the swimming pool
  • Accessible swimming pool
  • Accessible route from the accessible public entrance to the elevator
  • Accessible elevator
  • Accessible route from the accessible public entrance to the accessible guest rooms

 

Accessible Guest Rooms

  • Accessible rooms for guests with mobility disabilities comply with standards for maneuvering clearances between and around the beds, to and within the bathrooms, thermostat, controls and desks, and all other ADA requirements.
  • Accessible rooms for guests who are deaf or hard of hearing comply with standards by providing visual alarms connected to the building emergency alarm system, and visual notification devices for incoming telephone calls and door knocks or bells, and all other ADA requirements.

 

Website Accessibility

Star Suites:  An Extended Stay Hotel is committed to facilitating and ensuring the accessibility and usability of our website for all people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards to the website with our website provider, TravelClick.

Conformance Status

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. Star Suites: An Extended Stay Hotel’s website contains WCAG 2.0 Level AA conforming functionality. Conforming functionality means that efforts were taken during the development of the website to follow WCAG standards.  Our website is tested on a periodic basis with assistive technology to ensure continued compliance with current accessibility standards.

Compatibility with Browsers and Assistive Technology

Star Suites: An Extended Stay Hotel’s website is designed to be compatible with the following assistive technologies:

  • Chrome, Firefox, and Safari browsers on JAWS, NVDA, and VoiceOver screen reader technologies

Technical Specifications

The accessibility of Star Suites: An Extended Stay Hotel’s website relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:

  • HTML
  • WAI-ARIA
  • CSS
  • JavaScript

Limitations and Alternatives

Despite our best efforts to ensure accessibility of Star Suites: An Extended Stay Hotel’s website, there may be some limitations.

Feedback & Contact

We welcome your feedback on the accessibility of Star Suites: An Extended Stay Hotel’s website. Please let us know if you encounter accessibility barriers. Additionally, if you need any assistance or have any questions about the accessibility features of the hotel or require help reserving an ADA accessible guest room, please reach out to us with the contact information below.